ERP & CRM solutions

People used to be apprehensive with solutions that they felt were very complex to install and maintain. When you contemplate about implementing ERP or CRM solutions for your organization, the customer has a range of choices ranging from open source solution or expensive proprietary solutions. When as a customer you are planning for implementing ERP or CRM solution, you have to be clear about the organizational business processes and how you want to define or chart out those with the solutions. Almost all of today's ERP or CRM solutions offer almost all the functionalities required for every organizational function.

Kanoo IT helps customers identify the importance and need to implement ERP and CRM solutions. We represent products from both Microsoft and Oracle two vendors who have multiple products that cater to the different focus verticals.

Microsoft Dynamics GP 2010: Beyond basic financials and operations
 

Backed by years of innovation and with more than 41,000 customers, Microsoft Dynamics GP extends the reach of insight, productivity, and collaboration across your entire business.

From basic reporting to sophisticated analyses, Microsoft Dynamics GP gives people across your organization fast, relevant access to information using familiar Microsoft tools. Rapid, flexible deployment options, a familiar user experience designed to maximize personal productivity, and the ability to quickly bring together people and systems help you run your business efficiently and drive business success.

Why Microsoft Dynamics GP is right for your business

Microsoft Dynamics GP delivers built-in, flexible functionality that provides business value now and into the future. With Microsoft Dynamics GP you can:

  • Simplify your business with a single solution that connects financials, manufacturing, supply chain, sales and marketing, project management, human resources, and services information.
  • Improve productivity with familiar, easy-to-use tools such as Microsoft Office that make it easy to communicate and collaborate effectively.
  • Go beyond basic reporting and extend insight across your entire organization with easy to use, out-of-the-box reporting capabilities and sophisticated analysis tools that help you gain deep insight into your business performance. Role-specific dashboards help set priorities and simplify access to the information your people need to make confident decisions.  
  • Choose from flexible deployment options and implement quickly using our rapid implementation tools, and customize your system to meet your current business needs knowing that you can easily adapt to changing demands by adding functionality, custom applications, and online business capabilities.
  • Adapt quickly without complicated and costly development time, and easily connect to external applications and data sources.
  • Realize fast, yet long-term ROI with consistent product releases that keep pace with Microsoft technology innovations, and robust support and training.

Articles

Microsoft Dynamics CRM

Published on January 20, 2011

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Even for companies with the most complex of sales processes, Microsoft Dynamics CRM provides easy-to-use features and capabilities to help improve the way sales and marketing organizations target new customers, manage marketing campaigns, and drive sales activities. Features include leads and opportunity management, a complete view of customer history, automated incident management and a searchable knowledgebase. Microsoft Dynamics CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance.

Microsoft Dynamics CRM Offers:
• Tight integration with the Microsoft Office system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics CRM into Office system applications such as Microsoft Office Excel spreadsheet software and Microsoft Office Word processing software. 
• Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens. 
• Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information. 
• Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service. 
• Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance.
• Great mobile support that helps enable field workers to get instant access to customer data from most popular portable devices including mobile phones with Web browsers, and laptops.

Built using Microsoft .Net-connected technologies, Microsoft CRM is easy to deploy, customize and use accessible from Microsoft Outlook and the Web, integrates with other business applications.

Microsoft Dynamics CRM solution can be used in any vertical industries that are customer centric and want to have long term relation with customers: like retailers, wholesale distributors, Investment companies and service companies, doing business domestically or in multiple countries.

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